From left: Joe White, Terek Maski, Joe Martino, Armando Iaboni,
Steve Zheng |
In the past few months our IT team was
busy. They have taken it upon themselves to move our company
into the new and exciting realm of Business Enterprise Software.
Joe Martino, our VP of Operations and Steve Zheng, IT Manager,
were at the helm of this massive information and Infrastructure
leap.
It could possibly seem like a simple task
of exchanging an old inventory system with
a modern one; however, when examined closely, it was quite
a complex task. It involved integrating all aspects of IHL
business processes from financial, to customer service, and
human resources into a single IT backbone.
Partnering with TGO, a Toronto IT firm specializing
in technology consulting and business process engineering,
our team worked diligently for a good part of 2008 to finish
the new system deployment.
Bravo and congratulations. On May 3rd, 2008 our company was
fully utilizing one of the best business Enterprise solutions
out there. Not only has our team managed to finish the project
successfully and in a timely fashion, they have also worked
equally as hard on training the rest of the IHL staff.
In an answer to a question we posted to
our boss Joe Martino about the timing for this big transformation
IHL is undertaking he said, “We just had to do it. We
needed a more robust IT solution to meet the demands of our
growing business and our customers growing demands. We require
all sorts of information to be readily available to our staff
each in their perceptive departments and capacity.
He added, “From a senior management
point of view we needed powerful reporting capabilities and
tools to monitor and manage business performance in order
to improve productivity. The time limitation of our customers
required and deserved a more efficient transaction process.”
And that’s exactly what we have done.
We asked Mr. Martino about what this new
system implementation should mean to our customers. He answered
“I want technology to work for us and for our customers
too. We need to execute orders in an expedient fashion, and
eliminate undesired office work redundancies. I can certainly
use the saved time to follow up with customers and address
their work related issues, see how their projects are developing.
The good stuff you know.”
We left it here with our busy boss! Again,
we congratulate Mr. Martino, Mr. Zheng and
the TGO team.
IHL MARKETING
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